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SchoolMessenger Alerts

SchoolMessenger is the District’s notification service which includes email, text message and phone calls for parents/guardians and school staff. The purpose is to send out important alerts regarding closings, emergencies and school news.

Parents and guardians will receive notifications based on their contact information in PowerSchool. Please note, text messages require an additional confirmation (see below).

If you would like more information, please contact Public Information Specialist Mark Adam at 518-207-2532 or adamma@egcsd.org.

How SchoolMessenger will be used

Type of Situation                Type of CommunicationRecipients
Emergency during school hours (e.g., early dismissal due to water main break)Phone call, text message, emailEmergency contacts
Parents/guardians
Staff
Snow day or 2-hour delay before school startsText message, emailParents/guardians
Staff
Community news (e.g., reminder about budget vote)EmailParents/guardians

 

 

FAQ: SchoolMessenger

When will the District send text messages?
Text messages will be sent to parents/guardians/staff for emergencies that happen during school hours. Texts will also be sent to parents and staff when school is closed or delayed due to weather.

What phone numbers will the District send text messages to?
During emergencies, text messages will be sent to the SMS text message-capable numbers provided as part of the Student Verification Form. Additionally, parents/guardians will receive text messages about weather-related closings and delays.

Will I be charged for the text message?
SchoolMessenger does not charge recipients for text messages that they receive or send to the short code. However, wireless providers may charge for individual text messages, depending on the plan associated with the wireless device. Please consult your carrier if you are uncertain.

May I opt out of text messaging?
Yes. You may opt out of receiving text messages at any time. Simply reply to one of our messages with “Stop”.

When will we receive phone calls or emails?
Phone calls will only be used for emergencies that happen during school hours. Calls will be made to parents and emergency contact numbers you provided. Emails will be used to communicate important school news.

How do parents check their contact information?
Log in to PowerSchool and click Parent Student Contact Info (School Messenger). If you need to make any changes, please contact your school’s main office. This information is updated daily.